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Your global workforce can experience WeSpire content & communications in their native language with localization.

Localization is more than just words - it also affects 💷 currencies, ⏱ time & 🗓 date displays, and other textual features.

See the list at the bottom of this page for all available locales, and talk to your Customer Success Manager to enable the ones you want.

How Localization Works

1. Your platform is set with a Default Locale and selected Alternate Locales. Users who visit with a browser set to an enabled Alternate Locale will then experience the platform interface and localized content in that language. Users with browsers set to locales not enabled will see a fallback locale (Spanish-Spain falls back to Spanish-Latin American, for example) or the default locale.
2. Platform interface elements are localized, including:
   • Top navigation bar & linked pages
   • Profile, Donation History, Volunteer History, and other user-specific pages
   • Activity Cards & interfaces within Activities
   • Automated Email communications
3. Where configured by Management Panel users, content is localized including:
   • Channel Names & Descriptions
   • Campaign & Competition Titles & Descriptions
   • Action Titles & Descriptions
   • Achievement Badge Titles & Descriptions

Localization is not yet available for:

Participation Events, Idea Boards , ‣

You can write these Activities in your desired language and then use the Content Filter functions to limit who can see them - so that only employees on the Japan team, for example, see a volunteering event written in Japanese.

Localization is available for:

Channels and Campaigns

Content that is localized represents the same data elements in each language, so social activity, reports, and program impact will all be aggregated across the localized items as if everyone was participating in the same locale.

These two tabs are showing the same campaign (notice the /7985, the campaign ID, is the same in the address bar) with English and Japanese locales enabled.

Localize a Channel

<aside> 💡 You need Admin permissions to localize a channel. Visit User Roles & Permissions to learn more.

</aside>

On the left nav, visit the Channels tab.

Click the Edit Pencil for the Channel you wish to localize.

Then click Enable or Edit Pencil for the locale you wish to edit:

❗️Once you Enable a locale, it will be served to users and cannot be disabled.

If you do not wish to display the translated text, you can copy-paste the provided Default Locale text instead.

The Translate button will automatically translate all of the default locale text. You can then edit the text as you see fit, or write text from scratch. Click Save when you are done, and Back to Channel Details to return to the previous page.

Careful! Clicking Translate will overwrite any text already in the translation fields.

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Note: to edit the Default Locale text, go back to Channel Details.

View the new translated locale by clicking the Eye next to the locale you want.

Use the Back button on your browser to return to the Channel Details page.

Localize a Campaign

Visit the Campaign Schedule page under Activities in the left nav of the Management Panel

Click the arrow Drop Down and then Manage Locales.

The Campaign Locales page displays all available locales on your platform. Enable a locale to begin editing it.

You cannot Disable a locale, but you can replace all the translated text with copied Primary Locale text, which will serve the same function.

Use the Translate button to have automatic machine translation applied to all text fields in the Campaign. This will overwrite any text in the existing Translation text boxes.