<aside> 📺 The purpose of channels is to present different "tabs" of activities to your audience. The number, title, logo, and content of channels are all completely customizable. Channels are especially helpful when you have different programs running on the same platform - a volunteering program, a sustainability program, and a charitable giving program, for example. A key benefit of centralizing all programs of a certain type within a channel is the ability to link directly to the channel.

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Channels gather your Activities into branded collections that have titles, logos, headlines, descriptions, and banner images.

Channel Manager

You would use the Channel Manager page in Management Panel to organize your engagement content programmatically. This page lets you manage the Channels and Activities displayed to users.



Overview of Channels

Channels are a way to group Activities on the platform. This can be done to:

When you are creating Channels, think about how you will:

  1. Thematically group activities so Users can find them
  2. Enable easy program-based reporting (Activity reports are filtered by Channel)
  3. Determine governance rules for which team members will have permission to publish based on Channel

This Success Center article will teach you how to design, organize, and populate Channels on your platform.

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How to Update the Channel Layout

Change Order of Channels and Activities

From the Management Panel, navigate to the "Channels" section in "Activities" and click on the button to "Change Layout"

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Reorder Activities

Click on the down arrow to 'View Activities for the Channel within which you want to reorder the Activities

Expand Channel

Expand Channel

Using the '=' on the left side of the Activity image, click and drag the Activity to move it up and down in the list for each Channel.

Reorder Activities within Channel

Reorder Activities within Channel

Or drag and drop the Activity into a different Channel

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Reorder Channels